http://www.dotmed.com

Aaron S. Kesselheim, M.D., J.D., and David M. Studdert, LL.B., Sc.D. http://content.nejm.org/ The U.S. Supreme Court is currently considering the case of Wyeth v. Levine, whose central question is whether approval of a pharmaceutical product’s label by the Food and Drug Administration (FDA) should protect the manufacturer from litigation by patients alleging that they were […]

http://au.sys-con.com

By Anne Zieger http://www.fiercehealthcare.com The Joint Commission has begun posting a wide range of quality data on the Web, including patient-satisfaction survey results and 30-day mortality rates for heart attack, heart failure and pneumonia. The website allows consumers to look up information on how their peers felt about the care they received at hospitals, drawn from […]

by Dr. Kenneth H. Cohn http://www.hospitalimpact.org

By Jay Greene http://www.crainsdetroit.com With the jobless rate in Michigan hitting levels not seen in two decades and people losing their health insurance or reducing coverage to save on premium dollars, hospitals are overhauling their billing and collection systems to stem the rising tide of bad debt and charity care that is chipping away at […]

http://solutionstohealthcare.blogspot.com

By ERIC HARTLEY http://www.hometownannapolis.com Dr. Laurie Poss has a message for the health insurance industry: “We don’t want to play anymore.” For years, Dr. Poss has been feeling more like a factory worker than a family doctor. With insurance reimbursement averaging $23 a patient, her practice has become an assembly line.

By Gail Scott CRM Buyer – The Essential Guide for CRM System Purchasers Sometimes, all a dissatisfied patient needs to hear is an apology. Sometimes, corrective action is required. Either way, healthcare staff can be trained to deal with patient complaints — if they don’t, patients will simply go elsewhere for treatment. Healthcare organizations have […]